Use to create clearer and more readable scans from colored or damaged documents. Select your operating system and version ,. Follow these steps to resolve the error:. This page requires Javascript. Number of pages scanned over lifetime of scanner: Indicates the total number of scans over the life of the scanner.

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How does HP install software and gather data? Click the Record Replacement button to record that the feed roller and separation pad have been replaced and to reset the scanned pages count.

HP Scanjet N series Flatbed Document Scanner – Scanner specifications | HP® Customer Support

If the power cable is connected to a surge protector, ensure that the surge protector is plugged into an outlet and turned scnner. Use the cable that was included with the scanner. Use to organize, find, and share paper and PDF documents.

Use to create high-quality scans from multi-page documents and to automate scanning tasks you perform often. We were unable to find any drivers for your product.


Power cable The power cable is connected between the scanner and a power outlet. This page requires Javascript.

Feed Roller and Separation Pad Maintenance: Clear the jammed paper from the opening behind the ADF access door. Automatic document feeder firmware version: Javascript is disabled in this browser. For more information, see Contact HPSupport. Press down firmly on both sides until you hear a click.

HP Scanjet N8400 series Flatbed Document Scanner – Scanner does not work after installation

Solution and Diagnostic Data Collection. Select an operating system and version to see available software for this product.

Thank you for your patience. The trident icon on the USB cable faces up when the cable is properly connected to the scanner. HP Download and Install Assistant. Operating System – Windows 7, Windows 8, Windows 8. This tool applies to Microsoft Windows PC’s only. Asia Pacific and Oceania. Close the automatic document feeder ADF hatch. I don’t see my operating system. Follow these steps to resolve the error: We were unable to retrieve the list of drivers for your product.

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This page requires Javascript. Asia Pacific and Oceania.

If the problem persists after verifying the above items, try the following:. Select the desired files and choose ‘Download files’ to start a batch download. For information on how to perform scanner maintenance, see the Care and maintenance section of the scanner User Guide. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here.

Choose ‘Refresh’ to update the list. Modify your browser’s settings to allow Javascript to execute. The list of recommended drivers for your product has not changed since the last time you visited this page.