Disconnect the power cord. Pull the blue printhead latch all the way forward, and then press down to fully engage the latch. Clicking the link may give an error indicating it is invalid. Please try again shortly. Select all Deselect all. Please perform all these steps patiently as it is critical to resolving the issue.

Uploader: Molabar
Date Added: 21 October 2008
File Size: 13.30 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 9630
Price: Free* [*Free Regsitration Required]

Would you like to view the product details page for the new product? When the USB drive is inserted correctly, the status light flashes, and then remains solid green. Pull out the tray extender. Click the Use or Print Using box, and then select the name of your printer. The wireless is just plain flaky. Sometimes it works, sometimes it doesn’t. Reset the Mac printing system http: Select an operating system and version to see available software for this product. The software installation prompts you to connect the cable if needed.

The Virtual Agent is currently unavailable. Asia Pacific and Oceania. It prints from my computers fine. A warm welcome to the HP community. Check if the name of your printer displays in the Printers list.


I don’t see my operating system. Then check if the issue gets fixed. Either I did not have it enabled initially or the computer shut down.

HP Officejet Pro 8500A e-All-in-One Printer series – A910

Unable to determine warranty status. Tray 2 only supports plain letter or A4 paper. See the Frequently asked questions in this document to resolve connection issues, try officdjet add the printer again, then continue to the next step.

Try the following solutions in the order presented to resolve the issue.

HP Officejet Pro A e-All-in-One Printer series – A – Driver Downloads | HP® Customer Support

Click the Use or Print Using menu, then select the name of your printer. On the computer desktop, double-click the product icon. The next day the scan to computer won’t recognize computers officejdt the network.

Is my Windows version bit or bit? Continue to the next step regardless. Follow these steps to remove your cartridges, check them for compatibility, ofifcejet them if they are incompatible, and then reinstall them.


What if the printer is not found during the installation? What I did was Load paper in optional Tray 2 If your model includes Tray 2, which is an optional accessory, follow these steps to load paper. This product cannot be identified by Serial Number alone.

Introduction Use the information and instructions in this document as a reference when inserting a compatible memory card or Universal Serial Bus USB flash drive into the product. Gather the following items:. Touch Setup on the control panel display.

Press the Power button to turn on the product. Print a self-test report from the computer Load letter or A4 size, unused, plain white paper into the product input tray.