For Me Below Procedure worked for my Company provided Dell laptop E with Windows 7 Enterprise — uninstall controlvault — remove fingerprint reader from installed hardware when it asks, also remove driver This step i dont need to do , as moment i uninstall i can see Device Manager shows Yello Exclamation Mark on Other Device Found , No drivers Found and No more Finger print sensor device is shown and available as it was showing before Uninstallation. If you have any documents included in the Document Vault or Document Manager, remove these files. When installed in the listed order they indeed work and provide fingerprint access to Windows. Notify me of new posts by email. This site in other languages x. I literally spent half a day trying to get this to work.

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Even when it was working, the fingerprint login was so slow that it was faster to just type the password. After a restart, my notebook plus BIOS is password protected. Henri von Steen Replied on August 1, Fingerprit Order in the next Furthermore, I have no password. Insted of searching for your laptop at the Dell support website.

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fingerprint reader device, latitude e – Microsoft Community

Browse By Laptop Model. Next, I uninstalled and installed readwr driver software. See the link for reference: Henri von Steen Created on August 1, FAQ Hope this information is helpful.

Add your fingerprints here and it should work. Seemingly I need to install a driver but where do I go to find the driver? For Reaedr Screen, you may go through the follow link and check: How latitudf are you with this response? All working returns are subject to a small restocking fee.

I had the same issue after updating to win 10 on my Latitude e This thread is locked. Leave a Reply Cancel reply Your email address will not be published. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

See the comments for some more info. Go to the location where you had saved your downloaded setup files of the drivers and right clickteader select Properties.

For Dell Latitude E6420 E6520 Fingerprint Reader Board & Cable PK090009D2L

JimUZ Created on November 24, In reply to Henri von Steen’s post on August 9, Try the below mentioned steps and check if it helps: The easiest way to find drivers for your rader is enter the Tag from the Dell label at the following web site. The single installer worked for fingerprints right away.


You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Tell us about your experience with our site.

Navigation to the webpage was cancelled error Putty settings. What specific part of Dell software installs the driver required for this?

Going to stop Host Services. Latitude E Dell PN: Navneet Anand Replied on August 26, JeswinThayil Replied on November 6,